When purchasing equipment, please purchase it nearby. The timeliness of after-sales is fully guaranteed.
Service commitment: one year warranty and lifetime maintenance!
Thank you for purchasing Duolin brand products. In order to ensure that we provide high-quality after-sales service, the warranty issues you enjoy are explained as follows :
I. Your obligations
1. When you purchase a product, you should assist the sales staff to complete the warranty card as follows:
|Place of purchase|
|Purchaser and Phone|
或致电028-83953277告知多林销售服务中心，如您的机器发生故障，本信息将为必须依据。 2. Fax this content to 028-83955243 or call 028-83953277 to inform Doolin Sales Service Center. If your machine malfunctions, this information will be the basis.
Package repair scope
1) Host power supply: free warranty for one year.
2) Heating box: induction copper pipe, water-cooled high-frequency line, internal high-pressure water pipe. If the soft water circulation system is used, the warranty is free for one year.
3) Quenching transformer: free warranty for one year.
4) Output transformer: free warranty for one year.
5) Internal cooling soft water circulation system: free warranty for one year.
6) Induction heater, guide rail or chute, high frequency output line: not covered by free warranty.
2. According to national regulations, the following conditions are excluded from the scope of warranty service, we will charge costs and labor costs
1) Not used in accordance with the instruction manual.
2) When the product has a fault, the customer has a maintenance relationship with the non-Dolin maintenance department, or replaces or disassembles it on its own, or has no purchase invoice, or does not inform the company's sales service center of the purchase information.
3) Human failure caused by installation and movement.
4) Due to accidents (such as fires, floods, earthquakes, lightning strikes, etc.).
5) Maintenance beyond the warranty period.
Third, the contact between the user and the maintenance department
， 13982164016我们将尽力帮助您。 In addition to contacting the sales point, users can also contact the company's service centers located in various places. If you can't get satisfactory service in the above service department, please contact our company's service center headquarters in time Try to help you.